House & Apartment

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Setting up utilities in the Percentage of Income Payment Plan

The Percentage of Income Payment Plan (PIPP) may help you with your utility bill. PIPP is available to Low Income Home Energy Assistance Program (LIHEAP) households. 

When you apply for LIHEAP, you can choose to receive your benefits in two ways:

  • One direct payment, or
  • Monthly payments under PIPP.

Under PIPP, utility bills of low-income households are paid in the following ways:

First, clients pay 6% of their gross income towards utility bills.

Second, they receive a monthly LIHEAP benefit to cover the rest of their bill, up to

  • $100 on the primary account, and
  • $50 on the secondary account.

Third, if clients pay their portion of the bill, then some previous overdue payments are forgiven. 

The application process and requirements are the same for LIHEAP and PIPP. Talk to your local energy assistance agency to apply for PIPP. 

You might have participated in PIPP and no longer receive aid.
Contact your utility company to develop a payment plan. This plan should help you stay up to date on your utility bills.

Learn more about the suspension of PIPP from the Citizens Utility Board.

Please note: PIPP takes applications from October 1 - December 31.

Last full review by a subject matter expert
July 09, 2018
Last revised by staff
September 09, 2022

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